Learning Outcomes

Overview of Phlebotomy

Medical Terminology and Communication Skills

Safety and Infection Control

Anatomy and Physiology Relevant to Phlebotomy

Venipuncture Equipment and Supplies

Venipuncture Procedure

Lesson Summary

This module introduces you to phlebotomy, covering the roles and scope of practice for phlebotomists. You’ll learn essential medical terminology, effective patient communication, venipuncture techniques, accurate documentation techniques, and how to identify suitable veins for blood collection, ensuring safety and proficiency in practice.

Special Collection Procedures

Handling and Processing Specimens

Managing Complications and Adverse Reactions

This module covers specialised phlebotomy procedures, including capillary punctures, heel sticks, and blood cultures. You’ll learn proper specimen handling, labeling, and transportation techniques. In addition, we discuss common complications like hemolysis, hematoma, nerve damage and more.

Phlebotomy in Special Situations

Advanced Phlebotomy Techniques

Legal and Ethical Considerations

Specialised Phlebotomy Procedures - Lessson Summary

This module covers specialised phlebotomy scenarios, including procedures for diverse populations and emergency situations. We discuss advanced techniques like arterial blood gas collection and therapeutic phlebotomy, including legal and ethical considerations, emphasising professional conduct in the field.

Course Assessment - Phlebotomist Training Essentials

Gain key skills in blood draws, ensure patient safety, and boost your healthcare career with this free online course.

Phlebotomist Training Essentials

Ready to discover the key phlebotomy skills that top healthcare employers are looking for? This course equips you with critical knowledge, from safety protocols and venepuncture techniques to handling special collections and managing complications, ensuring you’re prepared for any situation. This course was reviewed and approved by qualified subject matter expert Dr. Mohamed Nomir, a Medical Writer and Peer Reviewer. Enrol now and learn for free!

Are you ready to master the art of drawing blood with confidence and precision? This course is your gateway to becoming a skilled phlebotomist, equipped with comprehensive knowledge and hands-on techniques. Start with a solid foundation in the principles of phlebotomy, mastering medical terminology, communication skills, and stringent safety protocols to ensure top-notch infection control.
As you progress, you will gain a comprehensive understanding of anatomy, physiology, and the essential equipment involved in venipuncture. You'll learn to perform venipuncture with finesse, perfecting your technique and handling each step with care. Our course also prepares you to manage special collection procedures and expertly handle specimens, ensuring accuracy and quality at every stage. Additionally, we cover advanced phlebotomy skills, helping you handle tough situations and complications.
Next, you'll learn specialized procedures, ethics, and professional management skills. This course is open to all, including those interested in phlebotomy and aiming for success in healthcare. The course content was created in partnership with Dr. Mohamed Nomir, a Caregiving Consultant, whose qualifications include Medical Writer and Peer Reviewer. The authors partially generated this text with GPT-4o, OpenAI's large-scale language-generation model. Upon generating draft language, the authors and subject matter experts reviewed, edited, and revised the text to ensure it reflected accurate expertise and met high pedagogical standards. Don't wait—enroll now!

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Course Overview

Introduction to Bloodborne Pathogens

Protect Yourself from Bloodborne Pathogens

Getting into Contact with Blood

Cleaning Up the Mess

Reporting Exposure to Blood

Next Steps

This module covers the following aspects of Bloodborne Pathogens (BBP): An Introduction to Bloodborne Pathogens, Protecting Yourself from Bloodborne Pathogens, Response to Blood Exposure, Cleaning up the Mess and Reporting Exposure to Blood.

BBP Course assessment

This free online course teaches you how to identify and treat bloodborne pathogens and confers global accreditation.

Bloodborne Pathogens (BBP)

This course on bloodborne pathogens (BBP) trains you to address health concerns by detecting and responding to germs in people’s blood. This training is required annually by the U.S. Occupational and Safety Health Administration (OSHA). We show you how to identify BBPs and respond appropriately, often with a referral. Complete this course and apply for certification to gain international accreditation that signals your ability to work with blood.

Introduction to Sports First Aid

Emergency Response Planning

Drowning, Choking and Bleeding

Common Sports Injuries

In this module, you'll be introduced to sports first aid and the role of a sports first aider in sports emergencies. We'll show you how to deal with casualties while minimising the risk of infection. You'll learn how to treat common and severe sports injuries, including sprains, fractures, head injuries and more.

Course Assessment - Sports First Aid Training

Learn how to provide emergency care to treat various sports injuries in this free online first aid training course.

Sports First Aid Training

Are you passionate about sports and want to ensure the safety of yourself and those around you? This first aid training course provides the skills required to handle any sports-related emergency properly. We show you how to prepare for emergencies and treat common sports injuries, including sprains, fractures, head injuries and more. We go over basic and advanced first aid techniques to help you become a certified sports first aid provider.

Introduction to Infection and Infection Control

Hazard and Risk Assessment

Personal Protective Equipment (PPE)

This module will define infection control and go over what it entails, why it is essential, and how it spreads. You will learn about risk management and risk and hazard assessment. Also, you will discover the different types of personal protective equipment (PPE) and their practical uses.

Training on Infection Prevention and Control Principles - Course Assessment

This free online epidemiology course explains how infection control and prevention curb the spread of disease.

Training on Infection Prevention and Control Principles

This epidemiology course explores the management and prevention of infections. We explain how to direct the implementation of infection prevention and control measures and develop policies that protect public safety. We also emphasise the value of risk assessment and provide risk assessment methods that can be used during emergencies. Sign up to learn about the medical and legal aspects of combating infection in this public health course.

First Aid

Medical Problems

Traumatic Injuries

Environmental Injury and Illnesses

This module will examine the definition of first aid and the components inside the first aid kit. We will define handwashing, the emergency system dispatcher guide and explain when to remove your gloves after administering first aid. We will also explain the causes and symptoms of medical problems and how to give first aid to people suffering from traumatic injuries and environmental injuries.

Adult CPR, AED and Choking

Child CPR, AED and Choking

Infant CPR and Choking

Skills Training Videos

This module will explain what cardiopulmonary resuscitation is comprised of, give a brief outline of when cardiopulmonary resuscitation and automated external defibrillators may be required and explain how to perform them on choking victims. We will analyze the symptoms of choking, how to perform chest compressions, giving breath and how to relieve choking in infants, children and adults.

CPR, AED & First Aid course assessment

This free online certificate course teaches you how to use CPR, AED, and first aid to save lives.

CPR, AED and First Aid

This training course begins with first aid basics, such as how to check responsiveness and recognize common symptoms, before we show you how to treat injuries and cardiac arrest. We explain how to handle choking and how to perform cardiopulmonary resuscitation (CPR) or use an automated external defibrillator (AED). This course offers global accreditation for your new life-saving skills, so sign up to become a qualified safety officer.

Introduction to Medication Management

Medication Safety

Medication Administration Techniques

Documentation and Record-Keeping

In this module, you will delve into the core principles of medication management and its importance. Learn about medication safety, administration techniques, and the significance of documentation through Medication Administration Records (MAR) and Electronic Medication Administration Records (eMAR).

Special Considerations in Medication Management

Medication Calculation and Dosage Adjustments

High-Risk Medications and Administration

In this module, you will focus on the unique needs of specific patient populations and learn the critical skills of medication calculation, and dosage adjustment based on various factors. Gain insights into the administration of high-risk medications, and intricate procedures such as IV push.

Medication Management and Administration - Course Assessment

Learn the best practices for ensuring medication safety through proper medicine management in this free online course.

Medication Management and Administration

This course is designed to empower healthcare professionals with essential knowledge and skills for ensuring proper medication management and administration. From the fundamental principles of proper medication administration to the intricacies of dosage calculations and high-risk medication handling, the course concepts are comprehensive enough to ensure learners are well-equipped to navigate the complex landscape of healthcare and medication.

An Introduction to Safeguarding of Vulnerable Adults

Reporting Your Concern

In this module, you will learn about the basic principles of safeguarding vulnerable adults. We will discuss the different issues safeguarding covers such as human trafficking, domestic violence and abuse, modern slavery and dignity. In addition, you will also study the importance of communication in a care setting and how to raise safeguarding concerns about vulnerable adults with designated safeguarding officers and adult social care.

Safeguarding Vulnerable Adults - Assessment

This free online caregiving course helps you to protect vulnerable adults, at home or as part of your work.

Safeguarding Vulnerable Adults

This free online course on safeguarding vulnerable adults teaches you how to protect people and raise concerns regarding their well-being. We explain the 'Disclosure and Barring Service' checks that prevent harm to British children and certain adults. You'll learn to spot the signs of abuse and neglect while also covering how to appropriately share information with relevant bodies, keeping to the 'seven golden rules' of sharing such information.

Introduction to Infectious Diseases

Infection Prevention and Control Measures

Standard Precautions and Isolation Procedures

Healthcare workers are the first line of defence against infections. In this module, you'll learn about infectious microbes and strategies to disrupt interactions between pathogens and hosts in healthcare settings. We'll teach you various infection prevention and control measures, such as hand hygiene, PPE use, isolation and standard precautions.

Occupational Health and Safety for Infection Control

Antimicrobial Stewardship

Outbreak Management and Response

In this module, you'll learn about the importance of health surveillance for healthcare workers, strategies to prevent healthcare-associated infections (HAIs) and early recognition of an outbreak. We'll introduce you to antibiotic stewardship and its role in addressing antimicrobial resistance and promoting infection prevention.

Infection Control in Health Care - Assessment

Become an indispensable asset in preventing and controlling infections in health care with this free online course.

Infection Control in Health Care

Any infection within a healthcare facility poses significant risks to patients, carers and staff. Being trained in infection control and prevention can help stop disease outbreaks. This course covers infection control, standard precautions for healthcare providers, as well as the role of antibiotic stewardship in combatting antimicrobial resistance. Enrol now and be the infection control champion your facility needs.